Boutique Nails respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

By using our website, services, or interacting with us, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Full name
• Contact information (e.g., email address, phone number, physical address)
• Payment details
• Date of birth
• Booking and appointment history
• Preferences and feedback

Automatically Collected Information

When you use our website, we may collect certain information automatically, such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site

How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To process bookings, confirm appointments, and provide beauty and wellness services.
• Communication: To communicate with you regarding appointments, special offers, promotions, and updates.
• Payment Processing: To process payments and manage billing.
• Marketing: To send you promotional materials, newsletters, and special offers (only if you have opted in).
• Improvement of Services: To understand customer needs, improve our services, and personalise your experience.
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We value your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following instances:

• Service Providers: With trusted third-party service providers who assist us in delivering services, processing payments, or managing bookings.
• Legal Compliance: When required by law or if we believe it is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We ensure that all third parties who access your personal information are bound by strict confidentiality obligations and comply with data protection laws.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it. These measures include physical, electronic, and managerial safeguards to prevent unauthorised access, use, or disclosure of your information.

However, please note that no transmission of data over the internet is completely secure, and we cannot guarantee the security of data transmitted to our website.

Your Rights

Under the POPI Act, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate, incomplete, or outdated information.
• Deletion: Request deletion of your personal information, subject to legal and contractual restrictions.
• Withdraw Consent: Withdraw your consent for processing your information for marketing purposes.
• Object to Processing: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience, analyse usage, and personalise content. Cookies are small files stored on your device that allow us to recognise your preferences and provide a tailored experience.

You can control cookie settings in your browser, but please note that disabling cookies may impact the functionality of our website.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and contractual obligations. When your information is no longer needed, we will securely delete or anonymise it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our services constitutes acceptance of any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

• Phone: 022 220 0243 or 067 408 4008
• Email: office@boutiquenails.co.za
• Physical Address: Shop 30, Laguna Mall, Skiathos, Langebaan, 7357

Boutique Nails is committed to protecting your privacy and ensuring your personal information is handled with care.